Meet Vanessa! The Donor Care team lead at ChildFund NZ. We ask Vanessa about why working towards ChildFund's purpose of helping children and young people to thrive is important to her.
ChildFund (CF): Vanessa, why do you want to help children and young people?
Vanessa Madsen (VM): I want to help children because I feel that every child deserves a chance at a good life and to become the person that they want to be. Being a mother myself and going through some tough times, I feel empathy for parents and children living in our project areas.
CF: What is your role on the team?
VM: It may be me on the other end of the phone when you call. I lead the Donor Care team and our focus is helping supporters with their queries.
CF: What do you love about working at ChildFund?
VM: I am passionate about customer service and working here makes me happy as I know that I am making a difference to the lives of not only the children we serve, but to supporters too.
CF: When you're not working, what are you doing?
VM: Looking after my own children and collecting cow ornaments keep me busy when I’m not working. I'm also an avid sci-fi fan!